Payment & Insurance
Welcome to Johns Hopkins Aramco Healthcare
Johns Hopkins Aramco Healthcare is expanding access to our world-class healthcare services to the broader community. We are now welcoming self-pay patients and those with premier insurance coverage, offering access to our exceptional medical care and advanced facilities at our Dhahran Health Center.
Dental Billing
For inquiries related to dental invoicing, payment methods, payment plans, refund authorization, denture clearance, call our Business Center on +966-13-870-3888 Sunday to Thursday or send your dental billing inquiry to us.
Self-Pay
We offer straightforward self-pay options for patients who prefer to pay directly for their healthcare services:
Initial cost estimates are available over the phone
Detailed treatment cost estimates can be requested from the Business Center following physician consultation
Payment is accepted via POS (Point of Sale) before receiving services
Bring your government-issued ID to your appointment
For Self-Pay-related inquiries, please contact our Business Center at 800-305-4444 (Option 2).
Insurance
We work with select premier insurance providers to ensure seamless access to our healthcare services. To receive care at Johns Hopkins Aramco Healthcare:
Verify with your insurance provider if Johns Hopkins Aramco Healthcare is included in your network of providers
Understand your policy’s coverage details, including co-payments and any pre-authorization requirements
Any required co-payments must be made before service delivery
Bring your government-issued ID to your appointment
Insurance claims are handled directly between Johns Hopkins Aramco Healthcare and your insurance provider
For insurance-related inquiries, please contact our Business Center at 800-305-4444 (Option 2).
Accessing Our Services
Your journey to exceptional care begins at the Johns Hopkins Aramco Healthcare Business Center.
All visits must be scheduled through the Johns Hopkins Aramco Healthcare Business Center prior to arrival.
How to Schedule an Appointment:
To ensure a seamless experience, all self-pay and insured patients must schedule their appointments by calling the Business Center before visiting. This ensures a smooth registration process and minimizes delays during your visit.
Phone
Call us at this phone number
800-305-4444
Services
Schedule primary care and specialty appointments, complete check-in requirements, and receive referrals to preventive clinics.
Parking
Available in designated patient areas with complimentary valet service option (if arriving within 30 minutes of appointment).
Getting to Dhahran Health Center
Once your appointment is scheduled:
You’ll receive a confirmation for access through Khobar and Dana Aramco gates
Please indicate if you’ll be attending alone or with a companion during scheduling
For other visitors, access is available through the usual Aramco process via Dammam gate
Clinic walk-ins are available only for patients already on Johns Hopkins Aramco Healthcare premises, subject to schedule availability
Frequently Asked Questions
Anyone can schedule an appointment as a self-pay patient or through their insurance plan if Johns Hopkins Aramco Healthcare is listed as a provider.
You can contact our Business Center at 800-305-4444 or visit us in person at the Johns Hopkins Aramco Healthcare main entrance in Building 60 if you are on premises or have access.
Currently, services for insured and self-pay patients are only available at our Dhahran facility. We will announce when services become available at other Johns Hopkins Aramco Healthcare locations.
Please check with your insurance provider to confirm if Johns Hopkins Aramco Healthcare is in their network of providers.
Please visit the Business Center desk at the Johns Hopkins Aramco Healthcare main entrance (Building 60) to complete your check-in. Our staff will then guide you to your appointment location.
Please contact the Business Center for self-pay options or check with your insurance provider about coverage for dental services at Johns Hopkins Aramco Healthcare.