About Us

About Us

Johns Hopkins Aramco Healthcare – Our history

For many years, Johns Hopkins Medicine – a globally respected academic health body – and Saudi Aramco – one of the world’s largest energy companies – have led the way in our respective fields. So when, in 2013, we joined forces to create a brand-new health service for Saudi Aramco employees and their dependents – expanding on the capabilities of the company’s long-established medical facilities – we knew an exciting future was in store.

As well as offering a comprehensive range of inpatient and outpatient services at our various clinics, we are dedicated to overcoming the health challenges faced by the communities we serve, organizing regular outreach events to encourage more beneficial lifestyle choices.

We now look forward to the next stage of our journey. Inspired by our combined commitment to grow and learn, we are confident that Johns Hopkins Aramco Healthcare will continue to deliver outstanding healthcare for many generations to come.

Our Commitment to Integrity

At Johns Hopkins Aramco Healthcare, our commitment to excellence goes beyond providing world-class healthcare. We are dedicated to upholding the highest standards of ethics and compliance in everything we do. These principles are not just guidelines but are deeply embedded in our culture, driving our mission to deliver care with integrity and respect. Explore how our ethical values shape our approach to healthcare and business. Learn more about our Ethics and Compliance.

Healthcare quality and performance

Johns Hopkins Aramco Healthcare has established an enviable reputation as a world-class healthcare provider, with leading technologies and treatments that enhance the lives of families across the Kingdom of Saudi Arabia.

Vision
Vision

We strive to be a healthcare system that is a regional leader in patient and family experience, clinical outcomes and the advancement of health professions.

Mission
Mission

We enhance the health and wellbeing of the people we care for in an environment of quality, growth and learning.

Values
Values

Integrity | Respect | Excellence | Collaboration | Care

History Timeline

Explore Johns Hopkins Aramco Healthcare’s key milestones and growth through our History Timeline.

Watch our History Video
January 1936

First clinic in the region opened and T.C Alexander, M.D., hired in Dhahran as the first physician

January 1941

Anti-malaria campaign begins in collaboration with the Saudi Public Health Department

January 1942

Start of the Aramco medical department

January 1944

Ras Tanura Refinery opens, followed by the opening of the Ras Tanura Clinic

January 1948

Opening of Aramco operated clinics, infirmaries, a pharmacy and a hospital (205 total bed capacity)

January 1950

Nurse training programs begin and graduates begin earning nursing diplomas

January 1955

Aramco Medical Department and Harvard School of Public Health partner to study trachoma

January 1956

Aramco builds a 263-bed hospital in Dhahran and 32-bed hospitals in Abqaiq and Ras Tanura, becoming the first hospital in the kingdom and second in the world to be accredited by the U.S.-based Joint Commission

January 1957

Aramco Medical Department hires its first industrial hygienist

January 1963

Aramco Medical Department hires its first occupational health physician

January 1964

Aramco Medical Department hires its first professional Saudi woman employee, Najat Al-Husseini, as a health educator

January 1970

Saudi Aramco Medical Services Organization (SAMSO) Laboratory is accredited by the American Association of Blood Banks (AABB)

January 1980

Saudi Aramco places the first Saudi national students in top U.S. medical schools

January 2000

Inception of the Nursing Outreach program to Ministry of Health hospitals

January 2002

Saudi Aramco’s medical laboratories are accredited by the College of American Pathologists (CAP) for the first time

January 2002

SAMSO commenced a crisis preparedness plan in response to the emerging Severe Acute Respiratory Syndrome (SARS)

January 2002

A new open magnet Magnetic Resonance Imaging (MRI) scanner – second at SAMSO – is installed

January 2002

SAMSO starts conducting multidisciplinary ICU rounds to enhance patient care for critical cases

January 2003

Introduction of Picture Archiving and Computing System (PACS) – SAMSO goes filmless

January 2004

SAMSO establishes the Staff Clinic and the Executive Health Clinic for Saudi Aramco executives

January 2004

SAMSO holds an extensive multidisciplinary diabetes awareness campaign

January 2005

SAMSO pharmacists Receive two Innovation Awards for the "Patient waiting time tracking system" & "Plasma screen to show prescription process & patient waiting times"

January 2005

SAMSO renovates the Surgical & Medical ICU & the step down wards

January 2008

SAMSO introduces its first Single-photon emission computed tomography machine

January 2009

SAMSO manages the H1N1 flu outbreak and activates a crisis response plan involving training and education to employees and managing the influx of patients treated during the outbreak

January 2011

Introduction of the first 3D Tomosynthesis mammography unit at SAMSO – using a diagnostic breast imaging tool for early detection of breast cancer

January 2013

SAMSO leads the efforts in managing the Middle East respiratory syndrome-related coronavirus (MERS-COV) outbreak nationally and internationally

January 2013

SAMSO launches the SurgiCare program to provide patient and family-centric care, renovating the existing Day Surgery reception area and facilities

January 2014

SAMSO prepares a crisis response plan for the emerging Ebola Virus Disease

January 2014

Launch of Johns Hopkins Aramco Healthcare Company (JHAH), the only health system outside of the U.S. to feature the Johns Hopkins name

May 2014

Johns Hopkins Aramco Healthcare legally assumes responsibility for providing care to Saudi Aramco healthcare beneficiaries, around 355,000 beneficiary

December 2014

The Health Risk Assessment Survey begins Johns Hopkins Aramco Healthcare’s journey to a population health model and issues the first annual Health Risk Assessment Survey (HRA)

January 2015

First Johns Hopkins Aramco Healthcare international patient safety conference held in collaboration with the Johns Hopkins Armstrong Institute for Patient Safety and Quality and the King Fahad Specialist Hospital in Dammam

June 2015

SAMSO’s infectious Disease Consultant, Dr. Jaffar Tawfiq, represented Saudi Arabia as an expert on an international health mission to South Korea to support in managing and advising on the MERS-COV outbreak there

January 2015

Johns Hopkins Aramco Healthcare launches the kingdom’s first doctorate of nursing practice program

November 2015

First patient satisfaction survey, which tracks patients' experience monthly across Johns Hopkins Aramco Healthcare

December 2015

Launch of the robotic surgery program for the Johns Hopkins Aramco Healthcare Urology department, the first surgeries in the kingdom to use the latest Da Vinci Robotic Surgical System

January 2016

Opening of the new Al-Hasa Emergency Room and fast track facility (urgent care)

January 2016

Johns Hopkins Aramco Healthcare commences an enhanced endovascular surgery program introducing a new minimally invasive technique called an endovascular aortic repair

May 2016

Johns Hopkins Aramco Healthcare extends the 2016 job offers to its seconded Saudi Aramco employees

May 2016

Integration of two advanced robotic medication dispensing systems in Johns Hopkins Aramco Healthcare’s pharmacy. The first in the Gulf region and only the second to offer an advanced robotic medication system outside of the U.S.

May 2016

Saudi Commission for Health Specialties accredits Johns Hopkins Aramco Healthcare’s pathology, pharmacy, emergency, anesthesia and family medicine services as training centers

June 2016

Inauguration of a state-of-the-art Emergency Medical Services (EMS) in ‘Udhailiyah and doubling the capacity of the previous service from seven to 14 beds, and with an expansion of the old site which served the community for more than 40 years

June 2016

Johns Hopkins Aramco Healthcare launches its physician directory on www.JHAH.com

October 2016

Johns Hopkins Aramco Healthcare launched its medical residency program and welcomed its first medical residents

February 2017

Opening of Primary Care Suite 6

March 2017

Johns Hopkins Aramco Healthcare performs first Bone Marrow Transplant and becomes the second Eastern Province hospital to perform bone marrow transplants

March 2017

The Saudi Commission for Health Specialties (SCFHS) accredits Johns Hopkins Aramco Healthcare as an Adult Oncology Fellowship Training Center

March 2017

Johns Hopkins Aramco Healthcare launches Cornea Surgery program

April 2017

Johns Hopkins Aramco Healthcare launches its Cardiac Surgery Program with multiple surgeries

April 2017

Johns Hopkins Aramco Healthcare’s Al-Hasa Health Center Primary Care and selected specialty services commenced operation in a newly refurbished facility

April 2017

Johns Hopkins Aramco Healthcare has become one of the first hospitals in the kingdom to make specially trained, experienced nursing staff available for a call-in service offering healthcare advice

July 2017

Johns Hopkins Aramco Healthcare introduces the largest mobile blood drive donation unit in the Eastern Province

November 2017

Johns Hopkins Aramco Healthcare receives accreditations from both the Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) and the Joint Commission International (JCI)

January 2018

Johns Hopkins Aramco Healthcare launches the electronic health record system, Epic, including its online patient portal, MyChart

May 2018

Johns Hopkins Aramco Healthcare’s pilot diabetes program ‘Tawazon’ launches

September 2018

Overhaul of dental treatment rooms with advanced chairs that include a camera and visual display

December 2018

Johns Hopkins Aramco Healthcare and Saudi Cancer Foundation co-host 11th Annual ‘Best of Saudi Oncology’ Conference

January 2019

Re-launch of JHAH.com to provide bi-lingual round the clock information about our services and more about our medical innovations and tips for family health and wellbeing

April 2019

The Surgical Review Corporation accredits Johns Hopkins Aramco Healthcare as a Center of Excellence in Metabolic & Bariatric Surgery

June 2019

Johns Hopkins Aramco Healthcare conducts its first Descemet Membrane Endothelial Keratoplasty (DMEK)

June 2019

Johns Hopkins Aramco Healthcare becomes the first hospital in Saudi Arabia to perform a robotic-assisted hysterectomy using fluorescent dye

August 2019

Johns Hopkins Aramco Healthcare conducts its first Transcatheter Aortic Valve Replacement

September 2019

Johns Hopkins Aramco Healthcare introduces the state of the art automated drug dispensing Omnicell cabinets, which allow medications to be stored and dispensed near the point of care, ensuring that our patients receive their medication doses in a safe and timely manner.

September 2019

Saudi doctors in the Johns Hopkins Aramco Healthcare Family Medicine Residency Program rank first in the Kingdom exam scores for the second consecutive year

November 2019

Johns Hopkins Aramco Healthcare provides the first Case Manager training in the Kingdom for 75 nurses from MOH and private hospitals

November 2019

Johns Hopkins Aramco Healthcare held its 5th annual Multidisciplinary conference on ‘The Art of Motion’ which concluded with more than 500 attendees from around the world

December 2019

Johns Hopkins Aramco Healthcare Pharmacy Wins Patient Safety Award 2019

December 2019

Johns Hopkins Aramco Healthcare Navigation App – MyWay went live for Primary Care in Dhahran

December 2019

Epic’s ‘Rover’ – a mobile app for clinicians went live which allows clinicians to access and enter patient information into the electronic medical record from the patient’s bedside

January 2020

Johns Hopkins Aramco Healthcare Breast Imaging Department reveals 3Dimensions™️, a new technology that offers a more comfortable mammography for patients

January 2020

Johns Hopkins Aramco Healthcare receives the 2020 Mowa’amah Gold Certification for Workplace Development for Persons with Disabilities, the first hospital in the Eastern Province, and the third healthcare organization in the kingdom, to receive Mowa’amah ‘Gold’ certification by the Ministry of Labor and Social Development

February 2020

First Stereotactic Radiosurgery in the Eastern Province is performed at Johns Hopkins Aramco Healthcare

February 2020

Johns Hopkins Aramco Healthcare establishes the “Emerging Infectious Diseases Taskforce” in response to the COVID-19 pandemic, designated multiple quarantine facilities with a total capacity of 770 rooms, increased the isolation rooms by 400% & tripled the negative pressure ICU rooms

March 2020

Johns Hopkins Aramco Healthcare establishes blood transfusion services at Al-Mowasat Hospital for Johns Hopkins Aramco Healthcare oncology/hematology, offers chemotherapy & provides analgesics for palliative care to patients residing in Qatif during the initial lockdown

March 2020

Johns Hopkins Aramco Healthcare starts Telemedicine program through telephone visits and using MyChart in response to the COVID-19 pandemic

March 2020

Johns Hopkins Aramco Healthcare starts the Medication Home Delivery program in response to COVID-19 outbreak delivering medication to patients who are 60 years or older and cancer patients

April 2020

Johns Hopkins Aramco Healthcare becomes one of the first non-government hospitals to earn the Ministry of Health certification for in-house COVID-19 PCR testing

April 2020

Johns Hopkins Aramco Healthcare prepares remote medication pickup locations in response to COVID-19 outbreak for outpatient and chemotherapy medications

April 2020

Johns Hopkins Aramco Healthcare becomes the largest organization in the Middle East awarded gold certification for excellence in Person-Centered Care by Planetree International

May 2020

The Saudi Commission for Health Specialties (SCHS) accredits Johns Hopkins Aramco Healthcare in Dhahran as a training center for occupational medicine in the joint program of the Saudi Fellowship for Preventive Medicine of Public Health in Al-Hasa Health

September 2020

Johns Hopkins Aramco Healthcare receives the 2020 LEWAS Corporate Excellence Award in recognition of its efforts in excelling at initiatives to encourage, advance, hire, and retain female employees through inclusive hiring and development practices, as well as developing and implementing innovative diversity and inclusion programs

November 2020

Johns Hopkins Aramco Healthcare unveils new technology to relieve ‘scanxiety’, to provide the best level of safety and comfort to our patients

November 2020

Johns Hopkins Aramco Healthcare was successfully reaccredited by the Saudi Central Board for Accreditation of Healthcare Institutions

December 2020

Johns Hopkins Aramco Healthcare receives Gold Medal accreditation from the Joint Commission International, one of the most prestigious healthcare accreditation bodies

December 2020

Johns Hopkins Aramco Healthcare is accredited by Emergency Care Research Institute for excellence in biomedical and clinical engineering services

January 2021

Planetree International awards Johns Hopkins Aramco Healthcare Gold Certification for excellence in Person-Centered Care

February 2021

Johns Hopkins Aramco Healthcare Launches the COVID-19 Vaccination Program for employees, retirees and their dependents

April 2021

Johns Hopkins Aramco Healthcare is the first in the GCC to achieve Epic’s highest honor roll level ‘Summa Cum Laude’ for commitment to excellence

June 2021

Johns Hopkins Aramco Healthcare receives Non-Invasive Cardiovascular-Echocardiography Accreditation by the widely respected Intersocietal Accreditation Commission (IAC)

September 2021

Dr. Jaffar Al-Tawfiq (Johns Hopkins Aramco Healthcare’s COVID-19 incident Commander) appointed as Adjunct Professor of Medicine at Indiana University School of Medicine

November 2021

An enhancement to the Johns Hopkins Aramco Healthcare Eye Bank introduces production of Autologous Serum Eye Drops using patients own blood

November 2021

Johns Hopkins Aramco Healthcare performs 1,000 total knee replacement surgeries with 0% infection rate

November 2021

Proximie technology, allowing physicians to digitally ‘scrub in’ any operating room or catheter lab from anywhere in the world, goes live at Johns Hopkins Aramco Healthcare

December 2021

Johns Hopkins Aramco Healthcare retains the Golden Mowaamah certification, and received the highest Mowaamah achieved score to date

March 2022

Johns Hopkins Aramco Healthcare’s Al-Hasa Health Center achieves Central Board for Accreditation with a 96% compliance score. This achievement reflects Johns Hopkins Aramco Healthcare’s continuous commitment to providing safe and quality patient care

April 2022

Johns Hopkins Aramco Healthcare is the first-ever non-US Epic group to achieve Honor Roll at the Summa Cum Laude level twice in a row

June 2022

Expansion of the pharmacy medication delivery program to include eligible patients residing in (Qatif, Safwa, Saihat, Khobar, Abqaiq…) as a part of Johns Hopkins Aramco Healthcare’s continuous effort to enhance and personalize patient and family experience

June 2022

U.S.-based Newsweek Magazine ranks Johns Hopkins Aramco Healthcare as one of the top 29 hospitals in the kingdom for quality and performance, reflecting Johns Hopkins Aramco Healthcare’s ongoing commitment to providing world-class medical care.

June 2022

Johns Hopkins Aramco Healthcare's Laboratory Department implements the Good Laboratory Practice (GLP) Automation line, an innovative solution which automatizes and centralizes the workflow and improve the productivity for more than 50 highly specialized tests, imporoving staff work safety by minimizing exposure to the samples and human intervention.

Accreditations

We choose to share our accreditation status to help patients identify us as a healthcare provider that has met rigorous standards for delivering quality.

Joint Commission International  (JCI)

Joint Commission International (JCI)

Saudi Central Board of Accreditation of Healthcare Institutions (CBAHI)

Saudi Central Board of Accreditation of Healthcare Institutions (CBAHI)

Planetree

Planetree

Ministry of Human Resources and Social Development - Muwaamah Program

Ministry of Human Resources and Social Development - Muwaamah Program

American Association of Blood Banks (AABB)

American Association of Blood Banks (AABB)

Medical Laboratories by the College of American Pathologist (CAP)

Medical Laboratories by the College of American Pathologist (CAP)

Saudi Food & Drug Authority

Saudi Food & Drug Authority

Health Information Management Systems Society (HIMSS)

Health Information Management Systems Society (HIMSS)

Saudi Commission for Health

Saudi Commission for Health

Intersocietal Accreditation Commission (IAC)

Intersocietal Accreditation Commission (IAC)

American College of Cardiology

American College of Cardiology

Our Leadership

Our Leadership

Our experienced team guides the organization with integrity and vision to uphold high standards and deliver exceptional healthcare services.

Distinguished Certifications

SRC, Excellence in safety, efficacy & efficiency

2020

SRC, Excellence in safety, efficacy & efficiency

Epic honor roll, summa cum laude

2023

Epic honor roll, summa cum laude

CIPS, chartered institute od procurement & supply

2024

CIPS, chartered institute od procurement & supply

Gold Stars

2024

Gold Stars

ISSA CIMS

2025

ISSA CIMS

ISO 45001:2018

2025

ISO 45001:2018

ISO 41001 Facility Management System Certification

2025

ISO 41001 Facility Management System Certification

ISO Quality Management System 9001:2015

2025

ISO Quality Management System 9001:2015

Executive Summary Reports

Executive Summary Reports

The Executive Summary Report demonstrates our commitment to clinical, experiential and service excellence, and operational efficiency. We do this by sharing our performance and progress toward our goals with our patients and the public.